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Manufacturer Takeback Programs in the U.S.

Many of the electronics companies have voluntary takeback programs. Having a “voluntary program” means they offer takeback and recycling options even in states where there is no law requiring it.  Here’s a quick summary of the programs, including information on which companies have no program. Click on the “more details” link for more info on some of these programs.

Are we endorsing these programs?

No. We can only endorse takeback programs which use only certified e-Stewards – recyclers which have been audited by accredited independent auditors to the high e-Stewards standard, which does not allow these programs to export e-waste to developing countries. It’s a new program, and we hope these manufacturers will require their recyclers to become e-Steward certified. Learn more about the e-Stewards program.

But we do think that it’s important for consumers to use our buying power to encourage companies to be good stewards of their products. Some companies (especially lesser known brands) have no voluntary takeback program at all (they only do it where the law requires it) and do very little  on sustainability issues. Why should we support those companies by buying their products?

Company Takeback Program Summary
Acer Acer has improved their takeback program. They now let you drop off old Acer products at any Best Buy, and they reimburse Best Buy for the costs of collection, transportation and recycling. This is the kind of retailer/manufacturer partnership that we would like to see more of.  In some states (with takeback laws) there may be some additional drop off options for used Acer products.They also offer a mailback program, where the recycling is free but they charge you $13-$25 per item for shipping and handling. More details on Acer’s programs.
Apple Trade In. Apple has a trade in program for working iPhones, iPads, and Mac or PC desktop and notebook computers. If your item has any reuse value, send it to them, and they will send you an Apple gift card for that value. This program is run by a vendor called Power On, an asset recovery firm.
Recycling
. Apple will take any brand of computer and monitor for free recycling. (This is a big improvement over Apple’s previous program.) Apple contracts with Sims Recycling Solutions. Call 800-966-4135 to receive a free prepaid shipping label. Then pack up your equipment using your own box and send it off. More details on the SIMS program. This is an improvement over their old system that would cost you $30.
iPods and iPhones.
They accept iPods for recycling in their stores (and you get a 10% discount towards a new one). Or you can mail back iPods and cell phones (any maker) for free (no discount coupon or trade in value).
More details on
Apple’s takeback program .
Asus Asus has a mail-back recycling program, using Metech Recycling, which is a certified e-Steward. Click here to request a free shipping label.
Best Buy Best Buy has been the leading retailer in the U.S. for electronics takeback programs.  Best Buy’s house brands (ones they manufacture) are Insignia, Dynex, and VPR Matrix. Best Buy will take back those brands or any other brand of most electronics for free at any Best Buy store. Tube TVs more than 32″, flat panels >60″, rear projection and front projection TVs can’t be dropped off at the stores, but must use their pick up service. (Fees usually apply.) More details.Check their list of products they take back at stores, and state by state list for any restrictions in a state.
Brother Brother is the #4 printer maker in the U.S. and the world.  But they have no voluntary takeback program.
Canon Canon has a mailback takeback program for all of their consumer products and the imageCLASS and imageFORMULA small office/home office product lines. Look for the type of equipment on this page, and follow the instructions to receive a shipping label, but you must pay a fee to recycle. They charge $12 to recycle most consumer printers. No details on vendors or standards are provided.
Coby Coby has no voluntary takeback program. Here’s how they are complying with takeback laws.
Dell Dell takes back anything with Dell’s name on it for free, via it’s mailback program (free shipping). Dell also offers collection sites via it’s Reconnect partnership with Goodwill in many states.  Check here for participating Goodwill locations and a list of what they accept. More details on Dell’s takeback program.
Epson Epson only offers a mailback program for their printers, scanners, projectors, but no collection sites. You pack and ship using their prepaid FEDEX shipping label. They offer FAQs, but say nothing about their vendors or standards.
Funai Funai is a Japanese company which now makes TVs for Philips in the US. They own other brands including Sylvania and Emerson. They have no voluntary takeback program.
Goldstar For GoldStar TV recycling, see LG (which owns GoldStar).
Hitachi Hitachi has no voluntary takeback program.
HP HP has improved their takeback program significantly by partnering with Staples. You can take back many products to any Staples location in the U.S. HP also has a mail back program (using Fedex shipping), for free recycling for HP products.  You can use this for other brands’ products, but it’s not free.They also offer free recycling (and free mailback) of used toner or inkjet cartridges. More details on HP’s takeback program.
JVC JVC has no voluntary takeback program. They do provide takeback in states whose laws require it.
Kodak Kodak offers a mail in trade-in/recycling program for its used printers, cameras, and lenses. The program works with a recycler, AERC Recycling Solutions, that is certified only to the weak R2 standards.  To comply with state takeback laws, Kodak works with MRM in some states.  To recycle a Kodak scanner, Kodak works with Waste Management, which has collection sites in some states. You must pay a fee (between $12 and $50 for most) to recycle a scanner.
Lenovo Lenovo has a free mail back recycling program for Lenovo equipment, including free shipping. More details on Lenovo’s takeback program.
Lexmark Lexmark has a free mailback recycling program for its printers and other hardware, but you have to pay for shipping. Their vendor is Sims, which is not an e-Steward, but we hope they will become one soon. If you live in HI, IL, ME, or NY, you may have some collection sites, so look for the links to your states on the main recycling page.
LG LG’s program includes takeback of Zenith and GoldStar TVs. To recycle an LG, Zenith or GoldStar TV for free, you can drop off products at LG’s designated collection sites. LG works EXCLUSIVELY with recyclers certified to the e-Stewards standard, the highest standard in the industry.  We hope that other companies follow LG’s lead. LG recycling locations. Click on “Find a drop off site” and enter your zip code to find one.More details on LG’s takeback program.
Microsoft In the U.S., Microsoft partners with Dell’s reconnect program to offer collection sites for recycling Microsoft products. Microsoft also has a mailback takeback program for its XBox games, consoles, computer accessories and Zune players, accessories. Request a label for free UPS shipping (under 10 lbs per box).
Mitsubishi Mitsubishi now participates in the MRM recycling system. To recycle a Mistubishi TV for free, you must drop it off at an MRM collection site.

Panasonic Recycle Panasonic Toughbooks using their mail back program here.To recycle Panasonic TVs or other Panasonic consumer electronics for free, you must take them to one of the collection sites operated by the MRM recycling program. (Panasonic owns MRM along with Sharp and Toshiba.)

Philips Philips has no voluntary takeback program.
Samsung Consumer electronics – Televisions, Digital Cameras, Camcorders, Home Theater, Blu-ray and DVD players, printers, monitors, notebooks. To recycle Samsung TVs and other items listed above for free, you must take them to one of Samsung’s recycling locations. Find Samsung recycling locations. Monitors and printers can also be mailed back to Samsung. Details here.  Samsung works EXCLUSIVELY with recyclers certified to the e-Stewards standard, the highest standard in the industry.  We hope that other companies follow Samsung’s lead.For business equipment recycling, see Samsung’s business recycling program here. View Samsung’s recycling website for more info. More details on Samsung’s recycling program.
Sansui The Sansui brand in the U.S. is owned by Orion Electric America Inc. They have no voluntary takeback program. They provide information on how they comply with state takeback laws.
 Sanyo  Sanyo has become a sponsor of the national recycling program run by MRM.

Sharp To recycle Sharp TVs and other Sharp consumer electronics for free, you must take them to one of the collection sites operated by the MRM recycling program. (Sharp owns MRM along with Panasonic and Toshiba.)

To comply with the EPEAT computer standard, Sharp offers a mailback program just for computers, monitors, and tablets, as well as packaging. But they use a vendor that’s not a certified e-steward.

Sony Sony has reduced its takeback program lately. They still offer collection sites around the country, but have eliminated their “greenfill” collection boxes for small electronics in stores. Also, they no longer seem to provide a mail back option.More details information on Sony’s recycling program.
Target Target makes its own house brand of electronics, but Target has no takeback program for those products. (This is disappointing, as both Best Buy and Walmart will take back their house brands for free.)
Toshiba Small electronics: Toshiba takes back laptops and other smaller electronics using a company called Dealtree (now owned by Best Buy) which allows you to trade in your products for cash. You pay to ship them to Dealtree, and if they have value, they send you a check. Dealtree has no information on its website about what they do with products that can’t be reused and must be recycled, however.TVs and large electronics: To recycle Toshiba TVs and other larger Toshiba electronics for free, you must take them to one of the collection sites operated by the MRM recycling program. (Toshiba owns MRM along with Panasonic and Sharp.)

Vizio Vizio now participates in the MRM recycling system. To recycle a Vizio TV for free, you must drop it off at an MRM collection site.

Xerox Xerox has a mailback recycling program, but you have to pay for shipping. You must mail products to Xerox Corporation
ESSO – Scrap,  6500 State Route 63, Middletown, OH 45044. They have little transparency about their program, and do not name their vendors, nor their vendor requirements. If you live in a state with an e-waste law that covers printers, you may have better options.
Westinghouse Westinghouse has no voluntary takeback program.
Zenith For Zenith TV recycling, see LG (which owns Zenith).

Updated Feb 12, 2013