HP’s Takeback Program

Details on HP’s Takeback Program

How to get free recycling from HP	HP has a buy back program for some of their products, and free takeback on the rest, but you have to pay for shipping. HP uses a vendor called Market Velocity for both programs.
How to use HP’s recycling system	Start by using HP’s buy back calculator to see if your old product (HP or other brands) has value. You enter info on up to 5 products and you will get an instant quote of the value. If the calculator shows your product has value, you ship it back to HP via UPS and they will send you a check. If your product doesn’t qualify for buy back, you can still send it back for free recycling, although you have to pay for the shipping costs. Even if you know the product has no value, you must go through this same step to calculate the value. Go to HP’s recycling portal to enter your information. Then in the next day you will receive an email with the free shipping label and packing instructions. You must ship within 30 days or you have to start the transaction over. You will need to provide your own box and packing materials. You can pay an extra $10 for “premium shipping” to have UPS pick up your items from you. HP will take back non-HP brands for a fee. For larger quantities (6 or more units) HP has a large quantity portal to give you a custom quote (not instant).
What does HP take back?	HP will take back the following items, made by most manufacturers. Desktop PCs Workstations Notebook PCs Tablet PCs Monitors, both CRT and LCD Printers, both ink and laser Scanners Digital cameras PDAs Smartphones Handheld Calculators Home Media Servers Digital Picture Frames External Hard Drive/ DVD Drive Media Receivers They will accept the accessories that came with the product (so you can send the keyboard and mouse if you send back a computer, but they won’t just take back the keyboard and mouse).
How do I know that HP will handle my e-waste responsibly?	HP uses a vendor called Market Velocity to handle its trade-in program. Market Velocity is not an e-Steward and they don’t disclose their recycling vendor used, although we assume it to be Sims Recycling Solutions, a longtime vendor for HP. Sims is also not an e-Steward. So this trade-in and recycling program therefore does not benefit from independent auditing to high standards.However, HP has a fairly strong policy regarding responsible recycling of e-waste, stating that non-working products collected in their programs may not exported to developing countries for recycling. HP makes their recycling standards and their reuse standards public.
Where can you drop off equipment to HP for recycling?	HP doesn’t offer physical collection sites except in states that have takeback laws requiring it. Go here and select your state to see if there are any collection sites in your state. HP also sponsors collection events occasionally, but there is no central list of them. (They will advertise them locally.)
Who can use HP’s services	Anyone can use it. But residents of Alaska and Hawaii can’t use the HP preprinted shipping labels, and will need to pay for surface shipping to Hewlett Packard Recycling Facility, 8855 Washington Blvd, Roseville, CA 95678.
What about business customers?	Businesses with small quantities can use the 6 or more unit portal to get a custom quote for recycling. But companies with large quantities can use HP’s asset recovery system to sell old equipment to offset recycling costs. Details are on their asset recovery site.
Read the small print (Details you need to know)	If you are choosing the recycling option, HP’s site asks which state you are in, to direct residents of states with mandatory recycling programs to state specific info. In most cases this is helpful because you can see where you might have local drop off options. But you might do better using the buyback system (if you don’t mind mailing it back) than using the drop off site. Try it both ways.
HP’s Toner and Ink Cartridge Recycling Program	HP has programs to take back HP inkjet and toner cartridges for free recycling. Drop off cartridges at Staples. HP uses Staples as their authorized cartridge return locations. Find a Staples near you. Mail back inkjet cartridges – get free shipping labels here. HP no longer puts return mailing envelopes in the ink cartridge packages. Mail back laser toner cartridges – get free shipping labels here.
Link for more details	HP’s Recycling Website: And their FAQs: